Q: Do I pay for days my child is sick or absent?
A: Yes, you are responsible for paying for all the days that your child is enrolled. For example, your child is registered for Monday's, Wednesday's and Friday's. You are billed for these three days per week even when your child is absent. In the event of a communicable illness, you may bring in a doctors note stating why your child could not attend daycare and the days your child was absent the charges will be waived. In the case of school aged children, you will only be required to pay for the days you schedule.
Q: Do you have subsidy available?
A: We accept portable subsidies that are available through the Department of Community Services to help offset the cost of childcare. For more information, contact your local Community Services office. Applications can be printed off online. We do not supply copies of this document.
Q: Can staff give my child medication? How long must my child be on the medication prescribed before returning to daycare?
A: Yes. Staff can administer medication that is prescribed by a doctor, in it's original container and the Parent consent medication form is filled out at the start of your child's day.
Q: What do I need to do if I need an extra day or to switch a day?
A: You must call us at least a day before the extra day needed. The more notice we have, the more likely we will be able to fit your child in for an extra day. If less notice is given, we may not be able to provide an extra day of care. Also, if you need to switch a day, one days notice is required, but may not always be available.
Q: What happens if my child gets sick during the day?
A: Staff will contact you for pick up. If you cannot be contacted and your child needs to go home a.s.a.p. your emergency contact will be contacted. It's recommended to have a back up plan in place, just in case. Children must be free of illness for a minimum of 24 hours before returning to the daycare.
Q: How do I pay my child care fees? What if I can't pay my bill on time?
A: At time of enrollment, your child's first week of attendance must be paid in advance as a deposit. After the initial week, parents will be billed rather bi-weekly or monthly. A payment schedule that best works for you should be discussed with the office manager at time of enrollment. You will then receive your daycare bill via e-bill for each month through the email you provide to us. This ensures that bills are handed out to parents on time and there will be less chance of it being lost. These payments can be made by email money transfer. Cash can be used, but is not recommended. The most efficient and safe way of paying is through e-mail money transfer. This method prevents money from being lost and ensures that your bill is paid on time since you can send the payment from the comfort of your own home at any time.
If for unexpected reasons your bill cannot be paid by the due date, please contact the office manager via email to set up an alternate date for payment. These arrangements will be honored providing that the arrangement is upheld. If not paid by the arranged date or by the due date without alternate arrangements, a late charge will be applied to your next bill. The late charges are 15% on the balance will be applied and you may risk losing your child's spot until the bill is settled.
Q: What does my child need for the day?
A: A list of the items is located on the back of the Application Form and on the daycare information board. The list will be altered according to the season. If you need to reference this list look at the page Application Form.
Q: What if I don't have time for breakfast?
A: You may bring in breakfast for your child provided that it is before 8:30 a.m. and the items fit within the Daycare standards according to Canada's Food Guide. If items such as candy or high sugar beverages are brought in, they may not be served to your child as this would not fit into our policies.
Q: Can I bring in special treats for the daycare children?
A: Only if it is pre-arranged with the staff, there is enough of the treat to share with everyone and the items fit within the Daycare Standards. See director for ideas of what items would be appropriate.
Q: Can I bring toys from home?
A: It is not recommended that toys from home are brought into the daycare except on special occasions where your child is requested to bring in a toy or special item from home. We cannot guarantee that the special items from home, that are brought in without request, will not be lost or damaged. Also, since it is unfair to the other children who don't have a toy from home and it may cause a distraction for the child, the item may be stored in your child's cubby until pick up. Comfort items and stuffies for nap time would be appropriate for that time period.
Q: If I am unable to pick up my child, can I send someone else?
A: Yes, but only if we are notified in advance. Please make these arrangements at the start of the day or give us a call at least 2 hours before pick up time. The person picking up your child must be on the pick up list on your child's application form or a written notice must be given to us in advance. If the person has not picked up your child before, we will require that person to provide us with a valid ID before we will release your child to him/her.
Q: What happens of I'm late picking up my child?
A: If you are late picking up your child, after 5:30 p.m., you will be required to fill out a Late Fee Contract at time of pick up. See the Parent Policy for this form. If you are running late, please call us to prevent a late fee charge from happening and to make arrangements for your child.
Q: Does the daycare go on field trips or have special guests in?
A: Yes. We plan field trips annually and we strive to invite as many special guests to JRCC as often as we can to enhance the children's learning experiences. A permission slip will be sent home with your child or will be emailed to you in the event of these occasions. If transportation is needed, parents are the only ones who can transport their children to and from the site. If an offsite trip is planned, then all parents would have to agree before the trip can be arranged. If the proposed location is within walking distance, then the JRCC staff will be able to transport the children to and from the sight.
Q: Do you have a bus that drops off school aged children?
A: We have a bus that comes from both Kingston Elementary and Annapolis East Elementary. The bus stop location is on Jane Street which is the road directly behind JRCC. The bus stops here on every school day when needed. A teacher will be available daily for before school and after school to escort children to the bus stop location. For more information on times and bus numbers, please call JRCC or AVRSB bus garage. If you choose to use this service, you must communicate with the school and JRCC your child's schedule ahead of time.
15143 Hwy #1 Wilmot Nova Scotia B0P 1R0
Phone: (902) 242-3080
Copyright 2013. Just Right Child Care. All rights reserved.